post
https://app.hosttools.com/api/sendSupportMessage/
Replies to Airbnb support in one of the user's support threads, as the
host. Send JSON for a text-only reply, or multipart/form-data to
attach images: up to 5 files parts, JPEG or PNG. message is
optional when at least one file is attached. Needs the
messages:write scope.
The reply is added to the thread's posts straight away, and a
supportMessage webhook is sent for it.
Errors. Each returns 400 with the reason in message:
message | Cause |
|---|---|
Message cannot be empty | No text and no files |
Contains unsupported file types | A file that isn't JPEG or PNG |
Channel support thread is invalid. | No support thread with this ID |
User does not have access to this thread | The thread belongs to another user |
Account is invalid. | The thread's Airbnb account is disconnected |
Recent Requests
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The OAuth token lacks the messages:write scope
Too many requests