post
https://app.hosttools.com/webhooks/message
This documents the webhook payload that Host Tools will POST to your configured webhook URL when a new post is added to a reservation
Note: This is not an API endpoint you call.
This documents the requests that Host Tools sends TO your webhook URL.
When triggered:
- New message/attachment is added to a reservation posts field
- Messages from either guests or hosts
Attachments:
Images and videos (Airbnb only) are included in post.attachments, with a type and mimeType for each. The webhook is sent once the files are copied into our storage, so a message with a video can arrive a little later than a text-only one. Each url expires after 1 hour.
Handling the webhook:
- Your endpoint should respond with HTTP 200 status
- Process the data asynchronously if needed
- Respond within 30 seconds
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